USA Patent number 9,797,173 with patents and applications worldwide
Locklatch 100% Lifetime Guarantee

LockLatch™ FAQs

Read on for anything you need to know about LockLatch™,  PetLatch™ and MiniLatch™ and if you have any more questions, please don’t hesitate to contact us.

  • What are LockLatch™ and PetLatch™ ?

    LockLatch™ and PetLatch™ are simply lockable latches that allow you to leave any window or door open, but still locked!
  • Does LockLatch™ and PetLatch™ fit on any door ?

    Yes! Both LockLatch™ and PetLatch™ will fit any door regardless of the type, size, frame material or the way it opens.
  • Does LockLatch™ and PetLatch™ fit on any window?

    Yes! These lock latches will fit any window regardless of the type, size, frame material or the way it opens.
  • Are MiniLatch™, LockLatch™ and PetLatch™ adjustable?

    Most definitely. The MiniLatch can be adjusted to anywhere between 1.8" to 3.1" [4.5cms to 8cms], the LockLatch is adjustable between 3.6” and 6.7” [9cms and 17cms] and the PetLatch™ can be adjusted between 5.7” to 9” [14.5cms to 23cms].
  • What is the largest possible gap?

    Use PetLatch™ if you want a bigger gap of 10" [26cms] if mounted on the outside of the frame as shown in these photographs.
  • What is the smallest gap?

    Using the MiniLatch, the smallest possible gap is 1.8" [4.5cms], which is a perfect gap size for ventilation.
  • Is LockLatch™, PetLatch™ and MiniLatch™ guaranteed?

    Yes. There is a lifetime guarantee, so in the unlikely event that anything goes wrong, just return it to us and we'll replace it free of charge or give you a refund.
  • Can I use LockLatch™ and PetLatch™ to give my cat or dog access?

    Indeed, both are the ideal pet door. Either of these lock latches is the perfect solution for this as they will fit on all doors and windows, making them the perfect cat flap or doggy door alternative.
  • Can I use LockLatch™ and MiniLatch™ to stop my windows and doors banging in the wind?

    Certainly. By using LockLatch™ as a window ventilation lock or door latch you can lock a window or door in the open position to prevent wind damage.
  • Can LockLatch™ be used to lock a window or door in the closed position?

    Yes. As long as one of the footplates is mounted approx. 8cms [3.1”] in from the frame.
  • How do I order my LockLatch™, PetLatch™ and MiniLatch™?

  • Are LockLatch™, PetLatch™ and MiniLatch™ available in stores?

    Not yet. As the inventor, manufacturer and retailer, we operate online in order to give our customers this remarkable product backed by excellent one-on-one customer service.
  • How will you deliver my LockLatch™, PetLatch™ and MiniLatch™ to me?

    By Royal Mail from our Distribution Centre in the UK.
  • What are the delivery costs?

    Delivery is free if you purchase 3 or more units. If you buy 1 or 2 units the delivery cost is $9.90.
  • What is your returns policy?

    On receipt, if you're not happy with your LockLatch™ or PetLatch™ lock latches simply return it to us, unused and in its original packaging, for a full product refund.
  • How long does delivery take?

    5 - 7 working days with the Royal Mail.
  • Do you deliver outside of the US?

    Yes we do, so please just select your country during the check out process.
  • What are LockLatch™ payment options?

    Payment can be made using PayPal, but if you’d prefer an alternate payment method please mail
  • What are LockLatch™, PetLatch™ and MiniLatch™ made from?

    C304 stainless steel with a satin finish, making it rust resistant. It’s also easy to spray paint with paint available from your local hardware store.
  • Can I fit LockLatch™ and PetLatch™ to an Aluminum Window / Door?

    Yes. Both lock latches fit any aluminum window or door, whichever way it opens.
  • Can I fit LockLatch™ and PetLatch™ to wooden Window / Door?

    Yes. Both lock latches fit any wooden window or door, whichever way it opens.
  • Can I use LockLatch™ on my boat to secure the hatches?

    Yes. LockLatch™ can be used to secure any boat hatch for improved marine security.
  • Can I use LockLatch™ for trailer and motorhome security and as an addition to my security system?

    Definitely. LockLatch™ is great for improved trailer and motorhome security and works on all doors and windows for safe ventilation and security.
  • Can a thief break through a LockLatch™?

    Yes, a determined thief with a plan of action and the right tools could break through a LockLatch™, however, it is a great deterrent to prevent opportunistic theft.
  • My LockLatch™ is jammed in the open position, what's the problem?

    It's very possible that you've overwound the lock in the anticlockwise direction. So, insert the key, make sure it's engaged, then give the key a sharp turn clockwise - that should do the trick.

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