OPEN BUT LOCKED.
We have and we love it!! I will absolutely take a picture tonight and post it to your fbook!! thank you again for the info and wonderful product! Holly Alex ~ Oceanside, California.
If all else fails look on the troubleshooting page. LOL. I followed the directions and it works perfectly now. Thank you for this great product. We keep our cat box on an upstairs balcony and now I can sleep soundly knowing no one can climb in. I am going to share it with all of my animal loving friends in California. Art Weeks ~ California, USA
Hi Steve – the latch arrived yesterday, is installed and works exactly as promised (we had a 90+kph windstorm blow through in the afternoon so a good test I think). I’m greatly impressed with the quality of the workmanship and attention to detail. And, while we don’t currently need baboon-proof door latches in the Seattle area with global warming one never knows what the future may bring. Thanks for your assistance.Richard Haggart ~ Seattle, WA